Your main scope of work is:

• Work on international projects such service portals, service desks, monitoring solutions, etc.

• Communication with our clients and their consulting/support within end to end solution

• Design, implement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM

• Use platforms best practises for configuration and customisation

• Experience to work in Agile methodology – developing stories, attending stand-ups, etc.

• Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)

• Create a technical documentation as well as support of internal projects and teams

Qualifications:

• ServiceNow development experience or IT consulting experience with similar platform

• Experience with ITSM, PPM, HR  solutions such as BMC HP/Microfocus, IBM, etc. is an advantage

• Knowledge of scripting or programming language preferably JavaScript

• Previous participation in integrations is an advantage

• Outstanding communication and presentation skills is a must

• Analytical thinking, troubleshooting abilities and stakeholder engagement

• IT education or considerable years of professional working experience

• Advanced English, German or French is an advantage

Additional information

We offer you:

• Transparent career path including mentoring

• Great location in the city center

• 5 weeks of vacation and up to 4 sick days per year

• Flexible working hours and home office (hybrid model)

• Training and certifications in current and high-in-demand technologies and methodologies

• Unlimited contract

• Meal vouchers or meal voucher tariff

• Multisport card

• Language courses

• Phone tariff for employees and their family members

• Employee Referral Program

• Sabbatical leave

• Team buildings and other company events for employees

• Delicious breakfast and snacks