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ServiceNow Consultant

Your main scope of work is:

  • Work on international projects such service portals, service desks, monitoring solutions, etc.

  • Communication with our clients and their consulting/support within end to end solution

  • Designimplement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM

  • Use platforms best practises for configuration and customisation

  • Experience to work in Agile methodology – developing stories, attending stand-ups, etc.

  • Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)

  • Create a technical documentation as well as support of internal projects and teams


  • ServiceNow development experience or IT consulting experience with similar platform

  • Experience with ITSM, PPM, HR  solutions such as BMC HP/Microfocus, IBM, etc. is an advantage

  • Knowledge of scripting or programming language preferably JavaScript

  • Previous participation in integrations is an advantage

  • Outstanding communication and presentation skills is a must

  • Analytical thinking, troubleshooting abilities and stakeholder engagement

  • IT education or considerable years of professional working experience

  • Advanced English, German or French is an advantage

Additional information

We offer you:

  • Transparent career path including mentoring

  • Great location in the city center

  • 5 weeks of vacation and up to 4 sick days per year

  • Flexible working hours and home office (hybrid model)

  • Training and certifications in current and high-in-demand technologies and methodologies

  • Unlimited contract

  • Meal vouchers or meal voucher tariff

  • Multisport card

  • Language courses

  • Phone tariff for employees and their family members

  • Employee Referral Program

  • Sabbatical leave

  • Team buildings and other company events for employees

  • Delicious breakfast and snacks


Prague, Ostrava, Bratislava

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