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Who We Are
Role Description
- Lead the configuration, testing, deployment, and support of SAP Order-to-Cash (OTC) processes, including order management, delivery, billing, and invoicing.
- Collaborate with business stakeholders to gather, analyze, and document business requirements, translating them into SAP functional solutions and system designs.
- Provide functional leadership for end-to-end OTC processes, ensuring alignment with business objectives and SAP best practices.
- Configure and optimize SAP SD (Sales & Distribution) and related OTC functionalities to support business operations and process efficiencies.
- Manage and support integrations between SAP OTC processes and external systems, including 3PL providers, EDI platforms, APIs, and SAP BTP services.
- Work closely with cross-functional teams across SAP MM, FI/CO, SCM, and other enterprise applications to ensure seamless process integration.
- Participate in solution design, system testing, cutover planning, deployment activities, and post-go-live support for SAP projects.
- Troubleshoot and resolve SAP OTC functional and integration issues, conducting root cause analysis and implementing effective corrective actions.
- Ensure compliance with IT governance standards, security policies, audit requirements, and established SAP delivery methodologies.
- Engage with global business and technical stakeholders, providing clear communication, functional guidance, and support throughout the project lifecycle.
- Support multiple concurrent initiatives while effectively managing priorities, project deliverables, documentation, and stakeholder expectations.
We Expect You to Have:
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