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ServiceNow Consultant
Prague, Czech Republic
Who We Are
Role Description
  • Work on international projects such service portals, service desks, monitoring solutions, etc.
  • Communication with our clients and their consulting/support within end to end solution
  • Design, implement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM
  • Use platforms best practises for configuration and customisation
  • Experience to work in Agile methodology – developing stories, attending stand-ups, etc.
  • Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)
  • Create a technical documentation as well as support of internal projects and teams

We Expect You to Have:
  • ServiceNow development experience or IT consulting experience with similar platform
  • Experience with ITSM, PPM, HR  solutions such as BMC HP/Microfocus, IBM, etc. is an advantage
  • Knowledge of scripting or programming language preferably JavaScript
  • Previous participation in integrations is an advantage
  • Outstanding communication and presentation skills is a must
  • Analytical thinking, troubleshooting abilities and stakeholder engagement
  • IT education or considerable years of professional working experience
  • Advanced English, German or French is an advantage

Perks & Benefits
  • Transparent career path including mentoring
  • Great location in the city center
  • 5 weeks of vacation and up to 4 sick days per year
  • Flexible working hours and home office (hybrid model)
  • Training and certifications in current and high-in-demand technologies and methodologies
  • Unlimited contract
  • Meal vouchers or meal voucher tariff
  • Multisport card
  • Language courses
  • Phone tariff for employees and their family members
  • Employee Referral Program
  • Sabbatical leave
  • Team buildings and other company events for employees
  • Delicious breakfast and snacks

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