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SAP OTC Consultant

Responsibilities

  • Lead the configuration, testing, deployment, and support of SAP Order-to-Cash (OTC) processes, including order management, delivery, billing, and invoicing.
  • Collaborate with business stakeholders to gather, analyze, and document business requirements, translating them into SAP functional solutions and system designs.
  • Provide functional leadership for end-to-end OTC processes, ensuring alignment with business objectives and SAP best practices.
  • Configure and optimize SAP SD (Sales & Distribution) and related OTC functionalities to support business operations and process efficiencies.
  • Manage and support integrations between SAP OTC processes and external systems, including 3PL providers, EDI platforms, APIs, and SAP BTP services.
  • Work closely with cross-functional teams across SAP MM, FI/CO, SCM, and other enterprise applications to ensure seamless process integration.
  • Participate in solution design, system testing, cutover planning, deployment activities, and post-go-live support for SAP projects.
  • Troubleshoot and resolve SAP OTC functional and integration issues, conducting root cause analysis and implementing effective corrective actions.
  • Ensure compliance with IT governance standards, security policies, audit requirements, and established SAP delivery methodologies.
  • Engage with global business and technical stakeholders, providing clear communication, functional guidance, and support throughout the project lifecycle.
  • Support multiple concurrent initiatives while effectively managing priorities, project deliverables, documentation, and stakeholder expectations.

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